The GOAL - Create a copy of your artwork at actual print size. For example, if you want your print to be 28cm wide on the garment, create your artwork at 28cm wide in your design software at a file resolution of 300ppi, and save it with a transparent background as a PNG file.
Then upload it to our design tool and place it on the garment.
1/ Template Sizes - Before you start to design, set up your art file with the best settings for a t shirt print. (See below)
2/ Create your design
3/ Convert Fonts to outlines - (Adobe Illustrator only)
4/ Resize artboard to the outer limits of your design
Illustrator - Edit Artboard - Shift + O
Photoshop - Image > Trim Transparent Pixels - Check Top, Bottom, Left & Right
5/ Export final design as a PNG with a clear background
Illustrator - Export as > PNG
Photoshop - Export as > PNG - Transparency checked as on
6/ Upload your saved PNG file to the 24 Hour Merchandise Design Tool
1/ Template Sizes
Before you start designing, set up your template at the optimum size for your design
PHOTOSHOP - (Raster Files)
- Full sized chest or back print - make template 35cm wide x 40cm high at 300ppi (approx. 4150 x 4800 pixels)
- Pocket print - make template 10cm x 10cm at 300ppi (approx. 1180 x 1180 pixels)
For Raster Files Adobe Photoshop is the leadiing App for creating or editing artwork files. The image above shows the optimum settings to set up a new file for a full sized t shirt front or back digital or screen print.
IILLUSTRATOR - CANVA - COREL DRAW (Vector Files)
- Full sized chest or back print - make template 35cm wide x 40cm high
- Pocket print - make template 10cm x 10cm
For Vector Files Adobe Illustrator is the leadiing App for creating or editing artwork files. The image above shows the optimum settings to set up a new file for a full sized t shirt front or back digital or screen print.
Everything you need to know to submit print-ready artwork for screen printing, digital printing (DTG & DTF), and embroidery — in the right format, the right size, and the right colour mode.
Create your artwork at the exact size you want it printed. Save it as a PNG file with a transparent background at 300ppi. For a full chest or back print, target approximately 4,000px wide. Convert all fonts to outlines. Upload the file to the 24 Hour Merchandise Design Tool.
Follow these seven steps in order. Each step links to the full detail below if you need it.
Type › Create Outlines (Shift+Ctrl+O)Rasterize Type Layer
There are two types of image files used in artwork preparation: vector and raster. Choosing the correct one for your artwork type is the single most important decision you make before designing.
| Property | Vector (AI, SVG, EPS) | Raster (PNG, JPG, TIFF) |
|---|---|---|
| Best for | Logos, illustrations, type, geometric shapes | Photographs, complex imagery, watercolour art |
| Scales without quality loss | Yes | No |
| Resolution-dependent | No | Yes — must be 300ppi |
| Preferred by 24HM | First choice | Accepted at 300ppi |
| Transparent background | Native | PNG only (not JPG) |
| Leading software | Adobe Illustrator, Canva, CorelDRAW | Adobe Photoshop, Procreate |
| Final export for upload | PNG with transparent background (both types export to PNG for upload) | |
Vector files use mathematical paths rather than pixels. This means a logo designed at 5cm can be output at 50cm without any loss of sharpness. For screen printing in particular, vector artwork is far easier to colour-separate and produces cleaner results at any print size.
If you don't have access to Adobe Illustrator, Canva offers a free web-based option for creating simple vector designs. CorelDRAW is another capable alternative.
Raster files are the correct choice for photographs, artwork with gradients, or any design where complexity makes vector impractical. The critical requirement is resolution: your raster file must be set to 300ppi at actual print size before you start designing — not resized up afterwards.
Important: Increasing the size of a small, low-resolution image in Photoshop does not improve quality. The software guesses the missing pixel data, resulting in blurred, unprintable artwork. If your file is too small, have it recreated as a vector, or locate the original high-resolution source file.
| Extension | Type | Upload-ready? | Notes |
|---|---|---|---|
| .png | Raster | Yes high resolution only | Required upload format; supports transparency |
| .ai | Vector | Export to PNG | Adobe Illustrator native |
| .svg | Vector | Export to PNG | Ideal for web; scalable |
| .eps | Vector | Export to PNG | Good for inter-app transfer |
| Both | May work | Confirm with 24HM before submitting | |
| .jpg / .jpeg | Raster | High Resolution only | No transparency; lossy compression |
| .tiff | Raster | Export to PNG | High quality; large file size |
Resolution refers to the number of pixels packed into each inch of your image. For t-shirt printing, the human eye can no longer distinguish individual pixels at 300ppi, which is why this is the industry standard. Below 150ppi, pixelation becomes visible in the final print.
| Print Size | At 300ppi | Minimum 150ppi |
|---|---|---|
| 25cm × 25cm (pocket) | 2,953 × 2,953 px | 1,476 × 1,476 px |
| 28cm wide (standard chest) | ~3,307px wide | ~1,654px wide |
| 35cm × 40cm (maximum) | ~4,134 × 4,724 px | ~2,067 × 2,362 px |
Resolution must be set before you begin designing — not after. Here are the recommended template settings:
If you only have a small or low-resolution file, your options in order of preference are:
Do not: simply increase the canvas size or pixel count of a small file. This forces the software to interpolate (guess) the missing data, producing blurred edges and an unprintable result — regardless of which software you use.
Colour mode determines how colours are stored in your file. The two main modes are RGB (screen-based) and CMYK (print-based). For t-shirt and merchandise printing, save your artwork in RGB.
| Colour Mode | How It Works | Use For T-Shirt Printing? |
|---|---|---|
| RGB | Adds red, green, and blue light. Used by screens. | Yes — recommended |
| CMYK | Subtracts cyan, magenta, yellow, and black from white. Used in commercial offset printing. | No — appears duller on screen |
All printing processes carry some risk of colour shift between what you see on screen and the final printed garment. Every monitor displays colour differently, and some colours visible on screen cannot be accurately reproduced in ink. This applies to both RGB and CMYK workflows.
If your brand colour must be reproduced accurately and consistently — across garments, print runs, and suppliers — use a Pantone (PMS) colour code. Pantone is an internationally standardised colour system where each colour is assigned a unique number, published in physical swatch books and recognised globally.
Quote your Pantone code when placing your order. The accuracy of the match depends on the print process:
This is a critical step. If a font used in your artwork is not installed on the system opening your file, the software will substitute a different font — changing the look of your design.
Converting text to outlines transforms it into a vector shape, eliminating any dependency on installed fonts.
Your design file must have a transparent background, not white. A white background will print as a solid white rectangle around your design on the garment — a common and avoidable mistake.
To remove a background in Photoshop, use the Magic Wand tool, Quick Selection tool, Background Eraser, or Masks. Ensure the edges of your design are clean and smooth. Export as PNG with transparency enabled.
Trim the canvas so it sits just outside the edges of your artwork. Dead space around the design affects how the Design Tool positions and scales your file. In Photoshop, press C for the crop tool, or go to Image › Trim Transparent Pixels.
Lines in your vector design should be at least 1pt thick to remain readable when printed. For reversed-out areas (fine detail that will be surrounded by ink), use a minimum of 2pt to prevent ink filling in during printing.
After finalising your design, expand all strokes in Illustrator (Object › Expand) to convert them into filled shapes. This prevents distortion if the file is resized during production.
Do not use copyrighted images, logos, or brand assets without explicit permission. This includes sports team branding, band logos, movie characters, and photography from the internet. Copyright-free image sources include Unsplash, Pixabay, and Pexels. Alternatively, create original artwork or commission a designer.
When screen printing onto mid or dark coloured garments, a white ink layer is printed and flash-dried first before coloured inks are applied. Without this underbase, colours appear dull or distorted against dark fabric. 24 Hour Merchandise handles this process — you do not need to include a white underbase in your artwork file.
24 Hour Merchandise offers three printing methods and embroidery. Each has different strengths, minimums, and artwork requirements.
Ink is pushed through a stencil screen onto the garment. A separate screen is created for each colour in the design.
Ink is printed directly onto the fabric using specialist inkjet technology. No screens or transfers required.
Design is printed onto a special film, then heat-pressed onto the garment. Works on a wide variety of fabric types.
Design is stitched directly into the fabric using needle and thread. 24 Hour Merchandise uses a Barudan 20-head, 9-colour industrial machine.
The questions below are the most common queries we receive about artwork preparation. They are also structured to assist AI-powered search tools in finding and citing accurate information about t-shirt printing artwork requirements.

